Clients
We build trust with customers through our commitment to safety and excellence in our work and communication.
“We have been with Tri-State Elevator for over 15 years and have always received top notch service—it is nice knowing you can call and they will be there in a timely manner.”
Client relationships
Many of our customers have been with us for more than a decade. That happens when dispatch is dependable, invoices match the work described, and customers receive the communication they need to understand the state of their elevators. Our references often come from facility managers who have worked with multiple vendors before standardizing on Tri-State.
Whether you manage a single landmark property or a regional portfolio, we scale communication to your team and provide the highest level of technical expertise from our team of field mechanics.
Where we service elevators
Views from above
The Great American Ballpark — Go Reds! Working in downtown Cincinnati. The Ohio River and Northern Kentucky skyline.
Our service area
We are based in Cincinnati, Ohio, and routinely dispatch mechanics across Ohio, Kentucky, and Indiana—including Greater Cincinnati, northern Kentucky, and nearby communities throughout the Tri-State.
Our home base is Cincinnati. From there we cover the core counties and cities below and can travel farther for the right project—call with your building address and we will confirm coverage.
Ohio — Greater Cincinnati and southwest Ohio
- Hamilton County — Cincinnati, Norwood, Forest Park, Blue Ash, Sharonville, Milford, Montgomery , and nearby communities
- Butler County — West Chester, Hamilton, Fairfield, Liberty Township, Middletown, Monroe , and nearby communities
- Warren County — Mason, Lebanon, Springboro, Franklin, Loveland, South Lebanon , and nearby communities
- Clermont County — Batavia, Milford, Goshen, Amelia, Withamsville, Williamsburg , and nearby communities
Kentucky — Northern Kentucky along the Ohio River
- Boone County — Florence, Burlington, Union, Hebron, Walton , and nearby communities
- Kenton County — Covington, Erlanger, Independence, Fort Wright, Villa Hills, Taylor Mill , and nearby communities
- Campbell County — Newport, Fort Thomas, Bellevue, Dayton, Alexandria, Highland Heights , and nearby communities
Indiana — Southeast Indiana near Cincinnati
- Dearborn County — Lawrenceburg, Aurora, Greendale, Dillsboro, Moores Hill , and nearby communities
Ready to get started?
We're here to help with your needs on safety tests, maintenance, repair, modernizations, or anything in between. Our priority is to respond quickly, help answer questions, and genuinely care about solving your challenges.
24/7 emergency service · Ohio, Kentucky & Indiana · info@tristate-elevator.com
Frequently asked questions
Do you work with single properties and regional portfolios?
Yes. Whether you manage a single landmark property or a regional portfolio, we scale communication to your team and provide consistent technical expertise from our field mechanics.
How long do customers typically stay with Tri-State Elevator?
Many of our customers have been with us for more than a decade. References often come from facility managers who have worked with multiple vendors before standardizing on Tri-State.
What types of buildings do you service?
We support retail, industrial, office towers, worship facilities, colleges, senior living, hospitality, mixed-use commercial, banks, courthouses, government buildings, and more across the Tri-State.
How do I get started as a new client?
Call (513) 635-6666 during office hours, email info@tristate-elevator.com, or use Request a quote on our site. Include your building address and how we can help.